Our Services
Complete Managed IT for Charlotte Businesses
From desktops to servers, Microsoft 365 to cybersecurity — we cover the full stack. One partner, one monthly bill, zero IT surprises.
Desktop & Endpoint Management
Complete lifecycle management for all your desktops, laptops, and workstations. We keep them patched, protected, and performing.
- ✓Automated patch management (Windows & software)
- ✓Antivirus & malware protection
- ✓Remote monitoring & troubleshooting
- ✓Hardware lifecycle tracking
- ✓Asset inventory management
Server Management
Your servers are the backbone of your business. We monitor them 24/7, keep them healthy, and respond before problems become outages.
- ✓24/7 uptime & performance monitoring
- ✓Automated health alerts
- ✓Monthly patching & updates
- ✓Antivirus & threat protection
- ✓Capacity planning & optimization
Microsoft 365 Management
Full M365 lifecycle management — from new user setup to license optimization, security policies, and daily administration.
- ✓User provisioning & deprovisioning
- ✓License management & optimization
- ✓Security policy configuration
- ✓Email management & spam filtering
- ✓SharePoint & Teams administration
Network Monitoring
Powered by Auvik, we monitor your entire network — switches, routers, firewalls — and respond to anomalies before they disrupt your business.
- ✓Real-time network topology mapping
- ✓Bandwidth & performance monitoring
- ✓Device health & alerting
- ✓Firewall management & rule review
- ✓VPN management
Backup & Disaster Recovery
Powered by Acronis, your data is backed up, encrypted, and ready to restore — whether it's a single file or a complete server rebuild.
- ✓Automated daily backups
- ✓Cloud + local backup redundancy
- ✓Encrypted, secure storage
- ✓Rapid restore (file, image, or bare metal)
- ✓Regular backup verification testing
Cybersecurity
Layered security protection that goes beyond antivirus. We implement the controls that actually stop modern attacks.
- ✓Endpoint detection & response (EDR)
- ✓MFA enforcement
- ✓Email security & phishing protection
- ✓Security awareness guidance
- ✓Incident response